sasatoto Privacy Policy
This page describes what we collect when you use sasatoto and how we keep that data protected. We gather information to process your account, settle game outcomes, manage payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and comply with legal obligations in the jurisdictions where our service operates. We do not sell your personal information to third parties and we minimize data collection to only what is necessary.
Our privacy commitments reflect standard industry practice combined with transparency about where your data travels. Your account details, transaction history, and game activity all remain within sasatoto's control or that of our trusted payment processors and studio operators. This policy sets out the specifics of what we collect, how we use it, who may access it, and what rights you retain over your own information.
If you have questions about how we handle your data or wish to exercise any privacy rights, contact our support team through your account. We respond to data requests within timeframes set by applicable law and do not impose charges for routine inquiries.
What Data We Collect on sasatoto
We collect your identity information—name, date of birth, national ID number, and residential address—when you register an account on sasatoto. We require this for account verification and legal compliance in jurisdictions where our service operates, including Jakarta, Surabaya, Bandung, Medan, and Semarang. You provide this data voluntarily; we do not purchase or infer it from third-party sources.
We also collect contact details: your email address and optional phone number. These allow us to send account notifications, settlement confirmations, and support responses. You may update your contact information anytime in your account settings.
Payment information is handled by our merchant processors, not stored directly on sasatoto servers. When you deposit via DANA, e-wallet, mobile banking, local payment, or bank transfer, your financial details pass through encrypted channels to the payment provider. We receive only confirmation that the transaction succeeded—we never store your credit card, bank account, or e-wallet credentials ourselves.
Game activity is logged automatically: every bet placed, every hand result, every withdrawal request. This data includes timestamps, amounts, game type (blackjack, Sic Bo, Liga 1 sportsbook, Mobile Legends esports), and settlement outcomes. We retain this history indefinitely so you can review your account ledger and we can investigate disputes if they arise.
We Do Not Collect Browsing Data Without Consent
sasatoto uses cookies only for essential functions—login state, language preference, and fraud prevention. We do not use tracking pixels or analytics cookies without your explicit consent, which you can grant or revoke in your account settings at any time.
How We Use Your Data
We use your identity and contact information to maintain your account, process deposits and withdrawals, comply with verification requirements, and communicate service updates. During holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, we may send notifications about table availability, sportsbook coverage (Liga 1, Piala Indonesia, Piala AFF tournaments), or special studio hours. These communications are service-related and sent only to the email address you registered.
Game activity is used to settle outcomes accurately, detect fraudulent patterns (such as collusion or bonus abuse), and maintain audit trails for regulatory requests. If a game result is disputed, we review the complete log of your actions and the dealer's actions to reconstruct what happened. This historical record protects both you and sasatoto.
Payment data is used solely to process your requests through our merchant partners. We never use your financial details for marketing, cross-selling, or any purpose beyond settlement and fraud prevention on that specific transaction.
Third-Party Processors and Data Location
Our servers and data centers may be located outside your jurisdiction. We maintain redundancy and backups in multiple regions for service resilience. This means your data may be processed, stored, or transmitted outside Indonesia. By using sasatoto, you acknowledge this cross-border data flow and consent to such processing as necessary to operate the platform.
We work with the following categories of third parties: payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet and their partners) who handle transaction processing; live-dealer studios that operate our blackjack, roulette, baccarat, Dragon Tiger, and Sic Bo tables; and web hosting providers who maintain our infrastructure. Each processor is bound by confidentiality and data protection agreements.
We do not sell, rent, or share your personal information with marketing firms, data brokers, or unaffiliated advertisers. We share data with third parties only as needed to deliver the service (e.g., a payment processor needs your name and amount to process your mobile banking deposit) or when required by law (e.g., a regulatory authority issues a court order).
Your game history and account balance remain your property. We act as custodians of that data and are accountable for its protection.
Your Rights and Data Deletion
You have the right to request a copy of all personal data we hold about you. Submit a written request to our support team and we will compile your account details, transaction history, and any correspondence within 30 days. We do not charge for this service.
You may request correction of inaccurate information—for example, if your registered name is misspelled or your address has changed. Submit corrections through your account settings or contact support. We update records within 5 business days and notify you of the change.
You may request deletion of your account and associated data, subject to legal retention requirements. We must retain transaction records for at least five years to satisfy tax and anti-money-laundering obligations. After that retention period expires, we will delete your personal information upon request. During the retention period, we keep data secure but may not be able to fully erase it.
You have the right to withdraw consent for non-essential data use. For example, if you consented to holiday promotional emails, you may opt out through your account preferences or by replying to any email with an unsubscribe link. Essential data—identity, payment records, game history—cannot be withdrawn because they are necessary to operate your account and comply with law.
Security and Data Protection Practices
We use industry-standard encryption (TLS/SSL) to protect data in transit between your device and sasatoto servers. Account passwords are hashed using cryptographic functions so we cannot read them even internally. Payment information never resides on our servers; it flows directly to encrypted payment processors.
Our team has access to personal data only when necessary to serve you—for example, support staff review your account history to investigate a settlement dispute, but only the specific data relevant to that dispute. We do not grant casual access to databases and we log all access for audit purposes.
We implement multi-factor authentication options so you can add an extra security layer to your account. We recommend enabling this, especially if you plan to withdraw large amounts through your linked payment methods.
Cookies and Tracking
We use session cookies to maintain your login state while you browse sasatoto. These expire when you close your browser. We use persistent cookies to remember your language preference and fraud-prevention settings. You may disable non-essential cookies through your browser settings; this may affect your experience but will not prevent core functions like login or game access.
We do not use third-party analytics or behavioral tracking without your consent. If you opt into analytics (in your account settings), we may log which games you view, how long you spend on each page, and your general navigation patterns. This helps us improve platform usability. You can disable analytics tracking at any time.
Contact and Policy Updates
If you have privacy questions, contact our support team through your sasatoto account. Include details about what information you are requesting or what concern you have, and we will respond within 5 business days with an explanation or requested data.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will announce material changes by email and give you at least 30 days' notice before they take effect. Continuing to use sasatoto after changes are published means you accept the updated policy. Our commitment remains constant: we collect only necessary data, protect it securely, and respect your privacy rights.